Frequently asked questions

You receive the full PHP/Laravel + React source code for WhatsMine, the complete documentation, future updates, and 6 months of included author support (extendable to 12 months at checkout). It is delivered as a downloadable package through CodeCanyon.

It is a one-time purchase of a self-hosted script. You host WhatsMine on your own server and there are no recurring fees to us. The only ongoing costs are your hosting and any third-party API usage you choose (for example Meta WhatsApp or your AI provider).

Choose the Regular License if you (or one client) are the end user and you will not charge people to access WhatsMine. Choose the Extended License if you want to charge end users — for example running it as a paid, multi-tenant SaaS where customers pay you to use it.

Yes. WhatsMine is multi-tenant out of the box with plans, subscriptions, coupons, usage metering and an admin panel. To charge end users for access you need the Extended License.

Yes — WhatsMine connects to the official Meta WhatsApp Cloud API, which is free to start. The app includes embedded signup so you and your clients can connect WhatsApp Business accounts in a few clicks. Messenger and Instagram use the same Meta app.

A standard PHP 8.2+ server with MySQL 8, Composer and Node for building assets. It runs comfortably on most VPS and shared hosting that meet Laravel 12 requirements. Redis is optional but recommended for queues and real-time at scale.

Absolutely. You can change the logo, colors, app name and domain, and there is per-tenant branding so each of your clients can have their own look. The marketing/landing content is fully editable too.

The AI chatbot engine is provider-agnostic. OpenAI is the default, with Anthropic (Claude) and Google Gemini also supported. You supply your own API key, and a vector knowledge base (Qdrant or a built-in MySQL fallback) powers retrieval-augmented answers.

Yes. Lifetime updates are included with your purchase, and every license comes with 6 months of author support for installation help and bug fixes. You can extend support to 12 months during checkout on CodeCanyon.

Refunds follow the standard Envato/CodeCanyon refund rules. Because this is downloadable software, we recommend trying the live demo thoroughly before purchasing. See our Refund Policy page for full details.